Office management -- Research
Found in 4 Collections and/or Records:
Reports of a YWCA of the U.S.A. study of incoming and outgoing advisory correspondence. The study looks at the type of questions received, workflow handling, the distribution and retention of correspondence, and the types of materials needed to answer inquiries. Documents describe the method and procedure of study, summarize data and analyze the results.
Instructions and blank reporting forms for tracking participation statistics at YWCA of the U.S.A. associations followed by collected membership, staff and volunteer statistics. Collected data is compiled into tables and arranged by region then state.