Office management -- Research

Scope and Contents

Reports of a YWCA of the U.S.A. study of incoming and outgoing advisory correspondence. The study looks at the type of questions received, workflow handling, the distribution and retention of correspondence, and the types of materials needed to answer inquiries. Documents describe the method and procedure of study, summarize data and analyze the results. 

Scope and Contents Headquarters services materials include a Lefingwell office space study, YWCA of the U.S.A. Space Committee correspondence and reports, and additional materials relating to building, office, and meeting spaces. The Lefingwell study is an office efficiency study conducted for the National Board of the YWCA of the U.S.A. after they experienced a great increase in staff. Materials include correspondence with W.H. Lefingwell, reports on the study, and recommendations for change. Space Committee...

Scope and Contents YWCA of the U.S.A. Bureau of Research and Program Resources information collecting work tool, booklet on women in the United States, notes from record keeping workshops, and departmental reports. The information gathering work tool for local associations, "Look Beneath the Surface of the Community," provides guidelines for collecting and using information about the association's community, suggests resources for information and outlines the importance of community information in program...

Scope and Contents

Instructions and blank reporting forms for tracking participation statistics at YWCA of the U.S.A. associations followed by collected membership, staff and volunteer statistics. Collected data is compiled into tables and arranged by region then state.